Terms and Conditions

Company Data:

Airsoftshop Europe sarl
2317 rue de la Gare
59299 Boeschepe
FRANCE

1. Products
The actual goods can slightly deviate from the articles shown. Exempted are errors pertaining to prices, descriptions as well as illustrations. All prices include 20% VAT but don't include shipping unless specifically stated.

2. Contract
When an order is submitted and accepted by Airsoftshop Europe sarl, a sales contract is created for the said service which will be confirmed via email. With the submission of an order the customer accepts the Terms and Conditions. Airsoft weapons can only be purchased by persons of 18 years and older. An official governmental weapon licence is not required for Airsoft guns.

3. Terms for delivery
The products are sent once we receive the payment (exception: Cash on Delivery). In general the products should be supplied within 5-10 business days from receipt of payment. The delivery times mentioned are non binding. Compensation claims for non-delivery or because the manufacturer or supplier did not supply (or not in time) are void. Should an article no longer be available by the manufacturer or supplier, Airsoftshop Europe sarl can withdraw from the contract and the transferred funds will be kept as a store credit. Postage and handling fees will not be credited or refunded. Airsoftshop Europe sarl can not be held responsible for any inconvenience or damages to person(s) or property emanating from the use or misuse of the supplied products.

4. Reservation of proprietary rights & Legal collection
The property of the goods remains with Airsoftshop Europe sarl until their complete payment. If outstanding amounts are not paid even after a reminder the case can be handed over to the respective legal office for prosecution.

5. Warranty
For all products offered, the warranty period is 12 months from date of purchase unless otherwise noted. Price-reduced products are excluded from this warranty. For weapons with a tuning (performance improvement), the warranty period is 30 days. The warranty covers all material and production defects. The warranty is void if unauthorized repairs or modifications are made to the goods by the customer. Improper handling will also void the warranty. In case of defects you are entitled to a free repair. The right of rescission (cancellation of the contract) or reduction (price reduction) is excluded.  

6. Contract withdrawal & returns 
For all purchases, we offer voluntarily a return policy of 10 days (period beginning on the day after receiption of goods). The timely dispatch is sufficient to meet the deadline. The delivered goods must be returned intact, functioning, unused and in undamaged original packaging. We will create a credit at your favour that can be used for a future order. Postage, delivery charges or other additional charges which are related to the delivery or the payment will not be reimbursed. The return policy does not apply on the purchase of gift vouchers, for goods that are not suitable by nature for a return (such as MRE - Meal Ready to Eat, or for reasons of hygiene camo paint), price reduced items as well as products with a delivery time which therefore are not in stock at the time of purchase. The packaging slip must be attached for easy identification of the returned order. If no longer available it can be printed via the online customer account. If you have problems please contact our customer service. 

7. Data security
The personal data entrusted to Airsoftshop Europe sarl is treated as strictly confidential and is not passed on to third parties. Yeti t can be used for internal promotion mailings.

8. Copyright
All texts and pictures on our online shop are copyright protected. The copying and usage of the contents of our website are forbidden without written permission. Trespasses against the copyright will be prosecuted to the full extent of civil- and criminal law with possible claims to compensation for damages made.

9. Place of jurisdiction
Place of jurisdiction is Boeschepe, FR.

10. Additional regulations
The general trading conditions can be changed at any time by Airsoftshop Europe sarl.